Regular, or low-octane, gasoline does not go into a Formula 1 race car. Diesel shouldn’t go into your gasoline-powered sedan. When pulling into a fueling station, customers are depending on the diligence of the station to keep incompatible fuels from getting into their tanks. Though it’s simple for customers to hit a button and dispense the correct fuel, for a fuel delivery driver, there are tens of thousands of chances to make a loading or unloading error that results in customers driving off with compromised tanks.
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Though incorrect fuel delivery is somewhat rare, even one mistake can come with a major price tag. An incorrect octane mix or gasoline/diesel mix-up can have several causes too. There are multiple connection points that drivers and terminal loading staff need to oversee to keep the right fuel in the right tank. The most prevalent causes include:
- Unloading the wrong product into the wrong underground tank at the service station.
- Loading the wrong product into the wrong tank trailer compartment at the terminal.
- An incomplete cleaning or residual incompatible product causes product contamination.
- An incomplete unloading of a tank trailer compartment leaves fuel behind after delivery.
Training is one way to combat these mistakes, but human error is a persistent threat for even the most tested, experienced drivers. To give people in the field a hand, and keep the fuel supply chain running more confidently, Civacon introduced the CivaCommand Smart Tank System, a single interface that gives drivers digital tools to prevent crossover, monitor retain and ultimately get the right product into the right tank for the people that depend on them.
Delivering What’s Next in Error Elimination
Civacon understands the needs of every party affected by the fuel delivery supply chain. This attention to detail serves retail stations, their customers and the drivers that service these stations. If an error is caught in time, disputes are still inconvenient for all involved, and if an error is unnoticed, damaged vehicles and ruined reputations are a distinct possibility.
Get the full story on Civacon’s total tank trailer solution, CivaCommand, and stay on top of the latest products and industry news from Civacon at civacon.com, or on Facebook, LinkedIn and Twitter.